Designed and built from the ground up as a cloud solution, Cisco Webex Contact Center brings your business the innovation, flexibility, and agility of the cloud with the security and scalability you have come to expect from Cisco.
A great example of this is Cisco Answers, which we announced at Enterprise Connect last month and are demonstrating this week in our booth at Google Cloud Next.
You’ll be able to leverage all the data across your entire organization, beyond the contact center, to gain valuable insights about your customers’ behaviors so you can understand them better and provide more highly personalized care that will improve their loyalty and lifetime value.
- Cisco Catalyst 9000 – The best keeps getting betterNovember 7, 2019/
- Cisco and Pure Storage: Accelerating Business TransformationSeptember 19, 2019/