Industry News

artificial intelligence
Collaboration
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Demystifying artificial intelligence’s role in contact centers

AI is shaping the future of customer experiences and the contact center. Artificial Intelligence (AI) is creating a lot of excitement and there are good reasons for this. According to Forbes, 50% of IT professionals believe artificial intelligence and machine learning are playing a role in cloud computing adoption, growing to 67% by 2020.

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Cisco SD-WAN Cloud
Enterprise Networks
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Optimizing Multi-Cloud Connectivity with Cisco SD-WAN Cloud onRamp for CoLocation

Enterprises are busy implementing SD-WAN to provide cost-effective, secure, and application-aware connectivity to multiple cloud platforms for branches and remote offices. The results are clear: a distributed workforce obtains superior Quality of Experience (QoE) for multi-cloud and SaaS applications with a full security stack built-in to the edge routers to protect data and privacy.

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Security
Admin

TLS Fingerprinting in the Real World

To protect your data, you must understand the traffic on your network.  This task has become even more challenging with the widespread use of the Transport Layer Security (TLS) protocol, which inhibits traditional network security monitoring techniques.

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Data Center
Admin

ACI Anywhere Now Extending From On-Premises to AWS Cloud

Cisco is pleased to announce the availability of a brand-new solution, Cisco Cloud ACI on AWS. This solution automates the management of end-to-end connectivity and enforcement of consistent network security policies for applications running in on-prem data centers and AWS public cloud regions.

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