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Resilience · Disaster Recovery

A layered disaster-recovery and continuity architecture for an insurer

VeeMost designed a geographically separated continuity architecture for a national specialty insurance carrier, adding a Midwest continuity edge between its Northeast production and Southwest disaster-recovery site so operations survive a regional outage.

Industry
National specialty insurance carrier
Services
DR architecture, colocation & carrier procurement, Palo Alto HA, Citrix failover
Environment
Northeast production, Southwest DR, Citrix + Palo Alto
Model
Layered resiliency: production / continuity edge / full DR

The challenge

The carrier ran production in the Northeast, with disaster recovery already replicated to a site in the Southwest. But a regional Northeast event, an internet, power or disaster outage, could cut its people off from everything, including the path to that DR site. They needed genuine geographic separation and an alternate access layer outside the Northeast, without the cost of standing up a second full replication site.

Our approach

  1. Layered resilient architecture: designed a three-tier model, Northeast production, a new Midwest continuity edge, and the existing Southwest full-DR site, so production, continuity access and catastrophic recovery are cleanly separated.
  2. A lightweight continuity edge: because DR already replicates to the Southwest, the new Midwest site stays lean, an alternate internet ingress and egress, a secondary security edge and remote-access continuity, rather than a second full data center, which keeps cost and complexity down.
  3. Procurement and build: handled colocation and carrier procurement, Palo Alto firewall deployment (HA or single), Citrix failover design, DNS and routing strategy, and the dedicated connectivity between sites.
  4. Testing and runbooks: DR testing and validation, with operational runbooks so the carrier’s own team can actually execute a failover, not just read about one.

The solution

VeeMost designed a continuity architecture that keeps the carrier working through a regional outage. In normal operation, production runs in the Northeast and the continuity edge stays active with alternate internet. If the Northeast is cut off, users connect through the Midwest edge with VPN and Citrix access intact and a clear path to the Southwest DR. In a catastrophic failure, the DR systems take over and users reach them through the continuity edge. Because the heavy replication already lives at the DR site, the new edge stays lightweight, resilient without the price of a second full data center.

Results

3-layer resiliency
production, continuity edge, full DR
Regional-outage ready
alternate internet + remote access
Citrix continuity
application access through an outage
Runbooks
a failover the team can actually execute
“Replicating data to a DR site is only half the job. If a regional outage cuts your people off from the internet, they can’t even reach DR. We added a lightweight continuity edge in another region so access survives, without paying for a second full data center.”
— VeeMost resilience architecture team

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