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TechBlog

March 23, 2019

Announcing the New Cognitive and Collaborative Contact Center

You’ll be able to leverage all the data across your entire organization, beyond the contact center, to gain valuable insights about your customers’ behaviors so you can understand them better and provide more highly personalized care that will improve their loyalty and lifetime value.

AppDynamics is a Leader in Gartner’s Magic Quadrant for the Seventh Year in a Row

For the seventh year in a row, we were named a Leader in Gartner’s 2019 Magic Quadrant for Application Performance Monitoring Suites. It’s something I’m incredibly proud of, but this wouldn’t have happened without our amazing team, and of course, our customers.

Contextual Identity Within the Spacetime Continuum

There are numerous benefits of using a full set of identifying criteria, as opposed to the legacy use of just IP addressing, to integrate identity into the very fabric of your network.

Cisco Security Drives Innovation, Growth and Empowers Customers

It has been a year since last RSAC when I became head of the Cisco Security Business Group. During this time, we have greatly expanded the number of customers we both serve and protect while continuing to deliver market-leading innovation keeping ahead of today’s threats.

Cisco NCS 1004 – The Bridge Between Reach and Capacity

Last year at OFC, we launched the NCS 1004, and we demonstrated the NCS 1004 live in our booth working error-free up to 500G. We have come a long way since then. Customers have successfully run 600G on live networks.

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